
Do you have combo discounts for training and software purchases?
Purchase software and training together and receive a $200 discount off the price of the public "Introductory" or "Advanced" training course!
How long does it take to receive software once I have sent in a PO?
All orders will be shipped within 24 hours of receiving payment or a PO.
Do you have student pricing for Simulation Modeling with SIMUL8?
Discounts are available for University bookstores, to make an order, please contact us.
What are your training course enrollment requirements?
Our courses are kept to a maximum of six people and therefore seating is very limited. All bookings must be guaranteed with a credit card (Visa only) or purchase order two weeks in advance, see below. To arrange for training for groups larger than 6 people, call 1-800-878-3373.
What are your training course cancellation / refund policies?
- If a cancellation notice is received by Visual8 more than 10 business days before the date of course start, you are entitled to a full refund.
- If a cancellation notice is received at 10 business days before the date of course start, a service charge of $50.00 will be applied.
- If a cancellation notice is received 5 business days before the date of course start, 50% of fees are refunded.
- If a cancellation notice is received 1 business day or less in advance of the course start date, no refund is possible.
- In order to be eligible for a fees refund, cancellation notices must be in writing and can be sent by:
- Fax to 905-271-3757
- Email to info@visual8.com
- Regular mail to:
Visual Thinking International Ltd.
1505 Hurontario St.
Mississauga, ON
Canada L5G 3H7
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